Landlord and tenant hub
What do you need help with?
My rent
Talk to us about changing your payment dates, making a payment, repaying your arrears, or anything else regarding monies.
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My tenancy
Talk to us about renewing your tenancy, ending & giving notice to leave the property, or anything else regarding your tenancy.
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My deposit
Talk to us about getting your deposit back after you’ve left the property, receiving the confirmation of protection of your deposit, or anything else regarding your deposit.
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Repairs and maintenance
Talk to us about a new repair you want to report, an existing repair we already know about, or anything else regarding repairs & maintenance at your property.
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My inspections
Talk to us about arranging a new inspection at your home, cancelling an existing inspection, or anything else to do with inspections.
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Anything else?
Not found what you were searching for? Talk to us about something else not mentioned here.
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Out of hours emergency information
If you have an emergency, out of hours, please click here for instructions.
Alternatively, please call 0151 722 22 22 (Option 2) and listen to the instructions.
Other useful emergency telephone numbers
- GAS (Cadent) – 0800 111 999
- WATER (United Utilities) – 0345 672 3723
- ELECTRICITY (National Grid) – 105
What do you want to do?
Send a request to your landlord
Want to change something about your property or tenancy?
Submit a request
Landlord and tenant login
Landlord or tenant? Login into your PropertyFile account here.
Login to your account
Looking to invest in property?
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