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How to apply for your new home

How does it work?

The process couldn't be simpler. You don't even need to come to our office until the day you collect your keys!

1

Make an offer to the landlord

2

Pay your holding deposit

3

Provide your documents and references

4

We carry out a credit check

5

Pay your deposit and rent

6

Sign the tenancy agreement

Make an offer to the landlord

This would usually be the monthly rental figure advertised on our website. Whilst you’re free to offer a reduced rate, please bear in mind that the landlords may decide to proceed with another applicant.

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Pay your holding deposit

If your offer is accepted you’ll have to pay a holding deposit (equal to one week’s rent). You’ll find this figure in your offer acceptance email from us, along with instructions on how to pay. This doesn’t mean that you are guaranteed to get the property, just that we won’t show the property to anyone else whilst you go through referencing.

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Provide your documents and references

You request references and provide all forms of ID and other documentation required. It’s your responsibility to ensure that any relevant parties, such as your current landlord, respond to your reference request in a timely manner. Likewise, it’s your responsibility to ensure that you upload any requested documents straight away.

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We carry out a credit check

We carry out a credit check to help assure the landlord of your ability to pay. We use a third-party referencing company who, in turn, use Credit Expert (an arm of market leading credit checking firm, Experian) to check your credit score and credit history.

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Pay your holding deposit and rent

Your holding deposit will be credited towards your balance. As soon as you have passed referencing, you’ll be asked to pay the balance in full.

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Sign the tenancy agreement

It’s now time for all parties involved to put pen to paper. We use digital paper though! All agreements are signed online. You can view an example of the Tenancy Agreement that you will be asked to sign here.

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Forfeiture of your holding deposit

It’s important that you know how you may lose your holding deposit so that you can avoid it.

It is not our intention, or in our best interest, to keep your holding deposit. As long as you have been 100% truthful on your application form and you stick to the timeframes outlined by our team, you have nothing to worry about.

A holding deposit can only be retained where you:

  • Provide false or misleading information which the landlord or agent can reasonably take into account when deciding to let the property. This can include your behaviour in providing false and misleading information.
  • Fail a right to rent check.
  • Decide not to proceed with a tenancy (i.e. you ‘withdraw’ from a property).
  • Fail to take all reasonable steps to enter into a tenancy agreement.

Fancy earning yourself £100?

Refer your current landlord to us and we'll give you £100 per property for every year they remain with us.