The process couldn't be simpler. You don't even need to come to our office until the day you collect your keys!
This would usually be the monthly rental figure advertised on our website. Whilst you’re free to offer a reduced rate, please bear in mind that the landlords may decide to proceed with another applicant.
If your offer is accepted you’ll have to pay a holding deposit (equal to one week’s rent). You’ll find this figure in your offer acceptance email from us, along with instructions on how to pay. This doesn’t mean that you are guaranteed to get the property, just that we won’t show the property to anyone else whilst you go through referencing.
You request references and provide all forms of ID and other documentation required. It’s your responsibility to ensure that any relevant parties, such as your current landlord, respond to your reference request in a timely manner. Likewise, it’s your responsibility to ensure that you upload any requested documents straight away.
We carry out a credit check to help assure the landlord of your ability to pay. We use a third-party referencing company who, in turn, use Credit Expert (an arm of market leading credit checking firm, Experian) to check your credit score and credit history.
Your holding deposit will be credited towards your balance. As soon as you have passed referencing, you’ll be asked to pay the balance in full.
It’s important that you know how you may lose your holding deposit so that you can avoid it.
It is not our intention, or in our best interest, to keep your holding deposit. As long as you have been 100% truthful on your application form and you stick to the timeframes outlined by our team, you have nothing to worry about.
A holding deposit can only be retained where you:
The Application Process – Still not completely sure how the application process works? No problem. We’ve compiled our most commonly asked questions right here.
Deposits – By far the most common topic we’re quizzed about, we’ve provided the answers to our most frequently asked deposit-related questions on our FAQs page.
Property Management – Who’s responsible for what in your rental property? Can you redecorate? Get a pet? Remove something from the property? Find the answers here.